Apple Id

Hello,

If your apple id is locked :

If you use two-factor authentication, you need a trusted device or trusted phone number to unlock your Apple ID. And if you have a recovery key, you can use it to help you regain access to your account.

If you use security questions with your Apple ID, you can go to iforgot.apple.com to unlock your account with your existing password or to reset your password. After multiple unsuccessful attempts to unlock your account, your Apple ID will remain locked and you can try again the next day.

(https://support.apple.com/en-us/HT204106)

Best regards!

If this is in the App Store/iTunes

 Apple ID disabled - Your account has been disabled in the App Store and iTunes