Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

i brought a iphone 7 plus second hand but when i went to set it up it said i need the person details whos it was before

how do I get the person details so they can turn off find my phone

iPhone 7 Plus

Posted on Aug 19, 2019 4:02 PM

Reply
Question marked as Best reply

Posted on Aug 19, 2019 4:04 PM

It is Activation Locked. Until you get the information from the original owner who locked there is no way anyone here or at Apple is going to help you release the lock.


Apple will not provide any personal details on the owner to you.

1 reply

i brought a iphone 7 plus second hand but when i went to set it up it said i need the person details whos it was before

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.