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Accidentally crash and restart while using

This problem happens everyday.


MacBook Pro

Posted on Aug 19, 2019 4:41 PM

Reply
4 replies

Aug 20, 2019 12:11 PM in response to HuanyuX

Hi HuanyuX,


It sounds like you're having trouble with your Mac turning unexpectedly restarting, and I want to help.


Fortunately we’ve a resource that provides information regarding what can cause this behavior and steps to help going forward: If your Mac restarted because of a problem


Let me know if that helps.


Thanks for using the Apple Support Communities.

Sep 5, 2019 5:32 AM in response to HuanyuX

This started after applying the 2019-004 update. My MBP crashes with the below kernel panic after almost each wake from sleep, and now already during work too!


Thu Sep 5 14:21:33 2019


*** Panic Report ***

panic(cpu 0 caller 0xffffff7f8dc05b30): nvme: "Fatal error occurred. CSTS=0xffffffff US[1]=0x0 US[0]=0xd VID/DID=0x2263126f

. FW Revision=R1115A0\n"@/BuildRoot/Library/Caches/com.apple.xbs/Sources/IONVMeFamily/IONVMeFamily-387.270.1/IONVMeController.cpp:5334

Backtrace (CPU 0), Frame : Return Address

0xffffff81e94b3a10 : 0xffffff800bdae6ed

0xffffff81e94b3a60 : 0xffffff800beea185

0xffffff81e94b3aa0 : 0xffffff800bedb8ba

0xffffff81e94b3b10 : 0xffffff800bd5bb40

0xffffff81e94b3b30 : 0xffffff800bdae107

0xffffff81e94b3c50 : 0xffffff800bdadf53

0xffffff81e94b3cc0 : 0xffffff7f8dc05b30

0xffffff81e94b3e20 : 0xffffff800c45f387

0xffffff81e94b3e90 : 0xffffff800c45f2a9

0xffffff81e94b3ec0 : 0xffffff800bded885

0xffffff81e94b3f40 : 0xffffff800bded425

0xffffff81e94b3fa0 : 0xffffff800bd5b0ce

Kernel Extensions in backtrace:

com.apple.iokit.IONVMeFamily(2.1)[A67B3600-6FE3-3037-AC41-8C2D353B6250]@0xffffff7f8dbf8000->0xffffff7f8dc37fff

dependency: com.apple.driver.AppleMobileFileIntegrity(1.0.5)[1D716047-7F62-3FFA-8C01-26C166B3739A]@0xffffff7f8cb2a000

dependency: com.apple.iokit.IOPCIFamily(2.9)[BFDEB8D4-50FE-3DDB-87B7-F6A504393830]@0xffffff7f8c695000

dependency: com.apple.driver.AppleEFINVRAM(2.1)[B83F29B8-24AC-303B-BBBA-CF332168FDE6]@0xffffff7f8cd00000

dependency: com.apple.iokit.IOStorageFamily(2.1)[71BB22B0-3075-35A1-B04E-FBAC574DA80D]@0xffffff7f8c98f000

dependency: com.apple.iokit.IOReportFamily(47)[0BC9F93B-456A-3D97-BE4C-69DCBB5E8A3C]@0xffffff7f8d104000


BSD process name corresponding to current thread: kernel_task


Mac OS version:

18G95


Kernel version:

Darwin Kernel Version 18.7.0: Tue Aug 20 16:57:14 PDT 2019; root:xnu-4903.271.2~2/RELEASE_X86_64

Kernel UUID: C41337A1-0EC3-3896-A954-A1F85E849D53

Kernel slide: 0x000000000ba00000

Kernel text base: 0xffffff800bc00000

__HIB text base: 0xffffff800bb00000

System model name: MacBookPro11,4 (Mac-06F11FD93F0323C5)

Accidentally crash and restart while using

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