Cannot Reset Security Question

We do not have sufficient information to reset your security questions


Posted on Aug 20, 2019 12:32 AM

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Question marked as Top-ranking reply

Posted on Aug 20, 2019 6:40 AM

contact Apple ID Support.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  



2 replies
Question marked as Top-ranking reply

Aug 20, 2019 6:40 AM in response to kaihen87

contact Apple ID Support.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  



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Cannot Reset Security Question

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