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Safari Frozen (Mojave OS)

Safari has frozen and won't unfreeze despite Force Quit, shut turn and restart. Opens up and remains frozen.


MacBook Air

Posted on Aug 20, 2019 2:41 AM

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Question marked as Top-ranking reply

Posted on Aug 20, 2019 3:41 AM

Hold the shift key when launching Safari. This will prevent bad stuff from loading that may be "freezing" it.


In Safari Preferences:

  1. Advanced panel, [√] Show Develop menu in menu bar
    1. Press the option+command+e keys to clear your browser cache. The Develop menu bar item will flash to confirm.
  2. Extensions panel
    1. Disable, or remove all extensions
  3. Safari menu : Clear History… all history : Clear History
    1. Also clears all cookies
  4. Quit Safari and then launch normally.


It cannot hurt to install and run the free Malwarebytes for Mac to check for adware/malware that may be impacting your Mac and/or affecting Safari. This will be a fully featured 14-day trial, and then you can just run it interactively afterward. Subscription to the "realtime" features is purely optional.

1 reply
Question marked as Top-ranking reply

Aug 20, 2019 3:41 AM in response to vanessa godalming

Hold the shift key when launching Safari. This will prevent bad stuff from loading that may be "freezing" it.


In Safari Preferences:

  1. Advanced panel, [√] Show Develop menu in menu bar
    1. Press the option+command+e keys to clear your browser cache. The Develop menu bar item will flash to confirm.
  2. Extensions panel
    1. Disable, or remove all extensions
  3. Safari menu : Clear History… all history : Clear History
    1. Also clears all cookies
  4. Quit Safari and then launch normally.


It cannot hurt to install and run the free Malwarebytes for Mac to check for adware/malware that may be impacting your Mac and/or affecting Safari. This will be a fully featured 14-day trial, and then you can just run it interactively afterward. Subscription to the "realtime" features is purely optional.

Safari Frozen (Mojave OS)

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