Recieved email about problem with my payment method

Hello,

This might be helpful ->> https://support.apple.com/en-us/HT201266

Make sure that the iTunes balance is at the top and selected as your main payment method.

If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  You may need to pick a problem that is slightly different than yours to get a chat option.  

iTunes Support

iTunes Support – world wide

Hello,

What is the e-mail address that this mail was sent from?