I setup a new Mac Air. I transferred all files from my old Mac Air including Office 2011. I purchased Office 2019 and installed it this morning. The download and install appeared to go ok, but I cannot activate it with the Office 2019 activtion code. I think it is trying to activate the old version of Office - not sure but the name Office 2011 does appear. How can I activate the new Office 2019? Thank you.
MacBook Air
karenp 1958 Said:
“...the name Office 2011 does appear. How can I activate the new Office 2019?”
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This is a question for Microsoft. So, contact them. Go Here: Contact Us – Virtual Agent — Microsoft Support. Proceed from there as necessary.
Important: Before you uninstall anything, create a Time Machine backup for restoration — that way no installed applications are lost, should this fail. Go Here. Back up your files with Time Machine on Mac - Apple Support
karenp 1958 Said:
“...the name Office 2011 does appear. How can I activate the new Office 2019?”
———-
This is a question for Microsoft. So, contact them. Go Here: Contact Us – Virtual Agent — Microsoft Support. Proceed from there as necessary.
Important: Before you uninstall anything, create a Time Machine backup for restoration — that way no installed applications are lost, should this fail. Go Here. Back up your files with Time Machine on Mac - Apple Support
Installing office 2019 on a mac air
