You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can't activate iPhone 8

My simcard is not working in iPhone because of hardware problem and now i cannot activate my iphone because of this and itunes also say to re enter simcard but i cannot insert sim card

iPhone 8

Posted on Aug 21, 2019 9:15 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 21, 2019 9:20 AM

You cannot activate an iPhone without a SIM card. If you are having a hardware problem, then you are going to have to make a Genius Bar appointment to have the device checked by Apple.


What makes you think that you have a hardware problem with the phone? Do you see a message on the iPhone screen? What is the exact message you are seeing?

5 replies
Question marked as Top-ranking reply

Aug 21, 2019 9:20 AM in response to karandhanwani123

You cannot activate an iPhone without a SIM card. If you are having a hardware problem, then you are going to have to make a Genius Bar appointment to have the device checked by Apple.


What makes you think that you have a hardware problem with the phone? Do you see a message on the iPhone screen? What is the exact message you are seeing?

Aug 21, 2019 10:43 AM in response to karandhanwani123

Once you formatted the phone, you need to re-activate it. To do that, you need a SIM. Without a SIM you cannot activate the phone. If it won't activate with a SIM, then there is something else wrong. However, if you had Apple examine a phone and they said there was a hardware error, then that is what is wrong. If the phone is out of warranty, of course you will have to pay for it. More than likely the price quoted is an out of warranty replacement cost, since Apple does not do on-site repairs for the iPhone except for screen and battery replacements. You would be receiving a refurbished phone with a 90-day warranty.

Can't activate iPhone 8

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.