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Numbers won’t work on Mac book pro

How to sign in as password has numbers and number keys will not work

Posted on Aug 21, 2019 9:55 AM

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Question marked as Best reply

Posted on Aug 21, 2019 10:57 AM


Are you saying your keyboard is not working properly?


Verify preferences did not get changed— Control the pointer using Mouse Keys on Mac:

https://support.apple.com/en-gb/guide/mac-help/mh27469/mac


Have you tried an external keyboard?

Have you tried rebooting?

Have you tried resetting NVRAM/PRAM http://support.apple.com/kb/ht1379


To trouble shoot further you can:


Try a SafeBoot https://support.apple.com/en-us/HT201262

Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc. Log in and test.

This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.


Test issue in another user (or guest user) account  https://support.apple.com/en-us/HT204443

This will tell you if it a universal issue or isolated to your user/admin account. 




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1 reply
Question marked as Best reply

Aug 21, 2019 10:57 AM in response to karolyn224


Are you saying your keyboard is not working properly?


Verify preferences did not get changed— Control the pointer using Mouse Keys on Mac:

https://support.apple.com/en-gb/guide/mac-help/mh27469/mac


Have you tried an external keyboard?

Have you tried rebooting?

Have you tried resetting NVRAM/PRAM http://support.apple.com/kb/ht1379


To trouble shoot further you can:


Try a SafeBoot https://support.apple.com/en-us/HT201262

Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc. Log in and test.

This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.


Test issue in another user (or guest user) account  https://support.apple.com/en-us/HT204443

This will tell you if it a universal issue or isolated to your user/admin account. 




.


Numbers won’t work on Mac book pro

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