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Apple Music

I got a new credit card so when I changed it over all of my Apple Music was gone and I don’t know how to get it back

iPhone XR

Posted on Aug 21, 2019 10:54 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 21, 2019 12:47 PM

If you missed a payment due to the card change, then you may need to re-subscribe to resume the subscription service.

Manage your Apple Music subscription - Apple Support

If the subscription is still active, then something else may be happening.


Get help with iCloud Music Library - Apple Support

If you can’t see iCloud Music Library on your iPhone, iPad, or iPod touch
First, restart your iOS device. 
If you still can't see it after the restart:
1. Turn off iCloud Music Library and then turn it back on.
2. Sign out of the iTunes Store and then sign back in.
1 reply
Question marked as Top-ranking reply

Aug 21, 2019 12:47 PM in response to Tmillich

If you missed a payment due to the card change, then you may need to re-subscribe to resume the subscription service.

Manage your Apple Music subscription - Apple Support

If the subscription is still active, then something else may be happening.


Get help with iCloud Music Library - Apple Support

If you can’t see iCloud Music Library on your iPhone, iPad, or iPod touch
First, restart your iOS device. 
If you still can't see it after the restart:
1. Turn off iCloud Music Library and then turn it back on.
2. Sign out of the iTunes Store and then sign back in.

Apple Music

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