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Level 1

4 points

Apple Music

I got a new credit card so when I changed it over all of my Apple Music was gone and I don’t know how to get it back

iPhone XR

Posted on Aug 21, 2019 10:54 AM

Top-ranking reply

Community+ 2024

Level 10

142,884 points

Posted on Aug 21, 2019 12:47 PM

If you missed a payment due to the card change, then you may need to re-subscribe to resume the subscription service.

If the subscription is still active, then something else may be happening.

If you can’t see iCloud Music Library on your iPhone, iPad, or iPod touch

First, restart your iOS device.

If you still can't see it after the restart:

1. Turn off iCloud Music Library and then turn it back on.

2. Sign out of the iTunes Store and then sign back in.

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