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Level 1

4 points

Ol iPad

What does it mean when only the Apple icon will display on the screen? I can not turn the iPad off and nothing happens when I try a Hard Reboot.

Posted on Aug 21, 2019 1:02 PM

Top-ranking reply

Level 10

149,658 points

Posted on Aug 21, 2019 2:08 PM

If nothing helps, then you should schedule an appointment at your Apple Store Genius Bar for evaluation and options.

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