You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I need to the original owner to have them remove my device from their accounts

i given this device it second -hand &ineed to the orginal owner to have them remove my device from their accounts.please help me?




[Re-Titled by Moderator]

iPhone XS

Posted on Aug 21, 2019 3:56 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 21, 2019 3:59 PM

No one can help you but the original owner who set up activation lock.

If you do not know them, the device is useless to you

2 replies

I need to the original owner to have them remove my device from their accounts

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.