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Keyboard not popping up phone is completely useless

Hi all,

A few days ago I went to text someone and my keyboard wouldn't pop up, sometimes it does that when its low charge since a screen replacement, so it has not worked for 4 days now and it is frustrating, It's not just messages it's every keyboard option in the iphone so I can't even download a keyboard app as it needs my password and touch id is not working.

I have tried all the settings options possible that don't need a password, I have reset to factory settings and still no keyboard

Has anyone else had this issue? I'm looking for advice on what to do next :)

Thanks

iPhone 7 Plus

Posted on Aug 21, 2019 7:35 PM

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Question marked as Top-ranking reply

Posted on Aug 21, 2019 8:08 PM

Who replaced the screen? Sounds like you have much more going on if you cannot get it to work if you restored the phone to factory. I suggest you make a Genius Bar appointment to have the device checked.

3 replies

Keyboard not popping up phone is completely useless

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