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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi, my iPhone randomly started doing this last night. I’ve tried doing the hard reset where press each volume button and then hold the power but that doesn’t do anything either. Some help would be very appreciated.
iPhone XR
Hey abbyopia,
Thanks for using Apple Support Communities! I understand your iPhone is unresponsive. I definitely depend on my iPhone so i know how important it is to get this resolved, and I'm happy to help.
Great job attempted the Force Restart! Since that didn't resolve this, I recommend working through the rest of the steps in the link below.
If your iPhone, iPad, or iPod touch won't turn on or is frozen
Thanks again, and have a great day!
Hey abbyopia,
Thanks for using Apple Support Communities! I understand your iPhone is unresponsive. I definitely depend on my iPhone so i know how important it is to get this resolved, and I'm happy to help.
Great job attempted the Force Restart! Since that didn't resolve this, I recommend working through the rest of the steps in the link below.
If your iPhone, iPad, or iPod touch won't turn on or is frozen
Thanks again, and have a great day!
iPhone XR won’t open apps or turn off
