I can't update any of my apps I keep getting a pop up that says....This discounted price is only available to customers who own a previous version of this item.to purchase this item at full price .click buy...I have only free apps this pops up with every app update......need help can't update anything
iPhone 8 Plus
after three hours on the phone with apple it's fixed...You have two accounts one for the cloud and one for iTunes.Change accounts and the remaining apps will update..
I’m not entirely sure about this but I had the same issue but I just used my cellular data to update instead of my home wifi, another thing is that I restarted my phone (not sure if that helps) anyway try updating with your data instead of wifi :)
I am receiving the exact same pop-up message box since updating to iSO 12.4 and the apps this notification is referring to are free apps. Also if I do click on "Buy" it leads no where and it seems only to apply to a few apps. Subsequent apps have updated only a few remain and when I go to update that box appears. Odd. I hope it's not a security issue.
Thanks for the update. I checked both accounts, iTunes and iCloud and they have identical ID and password. When you say change accounts I'm not sure what you mean as both accounts have exactly the same account information. They are no different to one another. Apologies for not understanding.
Thank you for your reply and it worked! I'm not entirely sure why it changes the protocol, however rather than having to delete and reinstall every app that generates this annoying popup, it is a successful work around. Thanks again.
I get a pop up window when trying to update apps
