Updating apps

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Level 1

4 points

Updating apps

I keep getting this display message when I’m trying to update my apps. These apps are free apps that I downloaded, so I did not have to purchase them.

iPhone XS

Posted on Aug 22, 2019 2:36 PM

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Answer 1

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Venkateswararaos

Level 1

4 points

Aug 23, 2019 4:35 PM in response to King_Penguin

Those apps may have been installed using a different AppleID. So Try signing out from AppStore and sign back with a different AppleID you might have used before. Try updating the apps.

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Answer 2

Aug 23, 2019 4:38 PM in response to Jeskh930

Those apps may have been installed using a different AppleID. So Try signing out from AppStore and sign back with a different AppleID you might have used before. Try updating the apps.

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Answer 3

King_Penguin

Level 10

334,318 points

Aug 22, 2019 11:42 PM in response to Jeskh930

There have been a few posts about the same problem over the last week or so, and so far I haven't seen a solution as to why it's showing. Contact iTunes Support and see if they can help : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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Updating apps

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