Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

macOS security center

Virus? I am getting this from time to time when I click on a link in Safari. Virus? How can I remove it? Thanks!!!!


Posted on Aug 22, 2019 3:04 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 22, 2019 5:03 PM

Not a virus, it's a scam. You probably picked up adware from some shady download hosting site.


How to block pop-ups in Safari - Apple Support


You can effectively remove adware with MalwareBytes, written by one of our long-serving and respected contributors here. The free version is run manually but should take case of the occasional intrusion. The full version runs in the background blocking adware as you go,.

7 replies
Question marked as Top-ranking reply

Aug 22, 2019 5:03 PM in response to ramonf

Not a virus, it's a scam. You probably picked up adware from some shady download hosting site.


How to block pop-ups in Safari - Apple Support


You can effectively remove adware with MalwareBytes, written by one of our long-serving and respected contributors here. The free version is run manually but should take case of the occasional intrusion. The full version runs in the background blocking adware as you go,.

Aug 30, 2019 8:52 AM in response to PaulWhite

I've never had any problems with Malwarebytes. Perhaps you are running an anti-virus program or other junk that is causing the problem.


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin


Etrecheck – System Information

macOS security center

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.