Email received from Apple

Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams

Identifying legitimate emails from the iTunes Store

Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment. You won’t receive a response.

reportphishing@apple.com

It's 100% scam. Do not engage with them.

They fake it and wants you to believe it's from Apple.

If you gave them your info, you should change it immediately.

Change your password here: https://appleid.apple.com

Note:

1. Apple do not use Microsoft Word attachment.
2. Apple has your details on file and will address you with your Full Name NOT Dear Customer.