iPhone locked to certain network

i have just got a new iPhone 7 Plus off my auntie, the problem is that the new phone is locked to an o2 SIM card but my SIM card is EE, can I unlock the SIM card myself or do I need to take it to a phone shop, thanks

iPhone 7 Plus

Posted on Aug 23, 2019 4:52 AM

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Posted on Aug 23, 2019 5:27 AM

You need to contact the previous carrier (o2) and ask them to unlock that iphone, if you are eligible.

Then see this support guide:--> How to unlock your iPhone for use with a different carrier - Apple Support

Regards

Giulio

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iPhone locked to certain network

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