Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iphone does not ring when someone is calling

phone does not ring

iPhone XS

Posted on Aug 23, 2019 8:21 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 23, 2019 8:38 AM

Things to check:

  • FIRST, the Mute switch on the left side of the phone above the volume buttons. It should be towards the screen and should not show any color when you look in it.
  • Volume buttons - While the Home screen is displayed, press the upper button to make the sound louder
  • Do not Disturb - Go to Settings/Do Not Disturb and verify that it is off, and that the Scheduled feature does not have it muted
  •  Watch - If you have a watch connected the ring will signal on the watch rather than the phone.
2 replies
Question marked as Top-ranking reply

Aug 23, 2019 8:38 AM in response to burkes176

Things to check:

  • FIRST, the Mute switch on the left side of the phone above the volume buttons. It should be towards the screen and should not show any color when you look in it.
  • Volume buttons - While the Home screen is displayed, press the upper button to make the sound louder
  • Do not Disturb - Go to Settings/Do Not Disturb and verify that it is off, and that the Scheduled feature does not have it muted
  •  Watch - If you have a watch connected the ring will signal on the watch rather than the phone.

iphone does not ring when someone is calling

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.