I am getting charged twice for a charge that I did not authorize

I am getting charge twice for a charge that i did not authorize. need to talk to someone from the billing department.



Thank you


[Edited by Moderator]

iPhone 6s Plus

Posted on Aug 23, 2019 10:49 AM

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Question marked as Top-ranking reply

Posted on Aug 23, 2019 11:00 AM

Contact 1-800-MYAPPLE and explain your situation.


You can check your subscriptions and purchase history in the device Settings > Tap on your name at the top > Tap on iTunes and App Store > Tap on your Apple ID in blue at the top > View Apple ID


I believe in 12.4 there is a subscriptions tab under the Apple ID menu when you tap on your name at the top in settings.


Here is a helpful link that will show you where to go. https://support.apple.com/en-us/HT202039

2 replies
Question marked as Top-ranking reply

Aug 23, 2019 11:00 AM in response to fiorella2019

Contact 1-800-MYAPPLE and explain your situation.


You can check your subscriptions and purchase history in the device Settings > Tap on your name at the top > Tap on iTunes and App Store > Tap on your Apple ID in blue at the top > View Apple ID


I believe in 12.4 there is a subscriptions tab under the Apple ID menu when you tap on your name at the top in settings.


Here is a helpful link that will show you where to go. https://support.apple.com/en-us/HT202039

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I am getting charged twice for a charge that I did not authorize

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