You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Activating IPAD with previous owners unknown Apple ID

Trying to activate a mini-ipad and I don't know the previous owners Apple ID

iPad mini 4 Wi-Fi

Posted on Aug 23, 2019 11:55 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 23, 2019 12:01 PM

That is the Activation Lock. Without help from the original owner who set it, there is no way to get it released. No one here or at Apple can help you.

1 reply

Activating IPAD with previous owners unknown Apple ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.