You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Dumb question - but I am trying to update from macOS High Sierra 10.12.6 to 10.13 and I can't find 10.13. I can only find subsequent releases, which can't be updated until we first upgrade to 10.13. Could anyone point me towards the right place? Thanks very much.
OK, that one is "late" enough: HighSierra and later can run on that one.
stop and delete the downloaded HighSierra first. Empty the Trash can.
Restart.
Then download High Sierra from here:
https://support.apple.com/en-us/HT208969
(use this link when your mac can handle more than HS).
No matter what I try based on these messages, I get the screen that says it is ready to install and "preparing to restart" but nothing happens. I have High Sierra 10.12 but Turbo Tax 2019 won't run on it, need 10.13. HELP?
No other Messages?
Are you running any Anti-virus Apps?
Have you tried disconnecting any external drives & trying the Install in Safe Mode?
Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?
Go to Applications and delete High Sierra OS > Empty trash > Reboot> Run Software update > Run first aid in Disk Utilities> Reboot and try to install again again. It worked for me. I accidentally installed High Sierra update patch instead of OS X and got stuck half way and maybe you did the same. Only install the software link from Apple Website for Mac OS high Sierra.
Do go to Safemode or any other hacking stuff you may corrupt it even more.
The circular of it is that there is no High Sierra 10.13. Apple drops the ball on people with computers just a few years old. I've been with Apple since the MacPlus in 1985. They used to be a great company. To have this gap, a missing 10.13, after over 400 people have asked for it is just so disappointing. Apple's giving us the middle finger.
Indeed there is stiil HighSierra, as EauRouge explains. it is a .dmg file but that does not change anything, it will download in the Applications folder as usual, and it is a fully signed (by Apple) installer.
Yes I can find it and download it but it won’t run.
I am also disappointed in the Apple Store in Tampa for not having genius appointments to get this kind of help. If you don’t need a repair, you have a choice of call or chat!?! In Chicago, I could take my Mac in and they would help me with whatever the issue.
Same frustration -- using Firefox 74. Its redirection thru iTunes goes nowhere.
Then the light came on...
I switched over to Safari (v12.1.2) and everything works out okay. Went to the High Sierra download page.
Well, three times out of four anyway. The third try went to Catalina instead. Go figure...
Until/unless Firefox gets fixed (soon, I hope, since I find Safari clumsy and chummy most of the time) I'll be working Apple upgrades through Safari instead of Firefox. Your insistence turned on the light.
Thanks, BDAqua.
Naw, it's just that you have an old copy already in Applications, there are 2 cures...
Disconnect from the Internet & set the Date back to 2014, then you can run the Install MacsOS High Sierra App in Applications, so expired Certificates are not expired.
Or... trash the Install MacsOS High Sierra.app in Applications then a new copy can be downloaded.
Ah, you've downloaded the 10.13.6 Combo update I think, delete it & try this...
https://itunes.apple.com/app/macos-high-sierra/id1246284741?mt=12
The iTunes link still takes me to the AppStore & 10.13.6 download...
https://itunes.apple.com/app/macos-high-sierra/id1246284741?mt=12
Ok so does your full installer look like this,
And when you double-click on it what happens next.
Exactly, like this, double clicking I arrive to the other parts before installation, I have to agree with the rules then choose the destination, as usual.
how to upgrade to macOS High Sierra 10.13
