Update iPhone 6 from iOS 10.2 to 12.4

Why I cannot update my iPhone 6 from 10.2 software to 12.4? I already try to download multiple time the software and make more space in my phone up to 5 GB

iPhone 6s

Posted on Aug 24, 2019 1:52 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 24, 2019 1:57 AM

5GB couldn't be enough. Try to update your iphone using a computer running iTunes latest version instead.

This is the procedure:--> Update your iPhone, iPad, or iPod touch - Apple Support

at section: "Update your device using iTunes".

If you don't have a computer, borrow one from your friends, or ask for help at an Apple Store or Authorized Service provider:--> Apple – Location Selector

Regards

Giulio

2 replies
Question marked as Top-ranking reply

Aug 24, 2019 1:57 AM in response to Brugola80

5GB couldn't be enough. Try to update your iphone using a computer running iTunes latest version instead.

This is the procedure:--> Update your iPhone, iPad, or iPod touch - Apple Support

at section: "Update your device using iTunes".

If you don't have a computer, borrow one from your friends, or ask for help at an Apple Store or Authorized Service provider:--> Apple – Location Selector

Regards

Giulio

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Update iPhone 6 from iOS 10.2 to 12.4

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.