Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

forgot Apple ID password

Hi. My wife also use Iphone6S. She forgot her ID and e-mail. So when she restarted phone she can’t use cause need to know id. Can u help us?



[Re-Titled by Moderator]


Posted on Aug 24, 2019 3:00 AM

Reply
Question marked as Best reply

Posted on Aug 24, 2019 3:57 AM

Hello,

You can find you Apple ID :

  1. Go to your Apple ID account page and click Forgot Apple ID or password.
  2. When you're asked to enter your Apple ID, click If you forgot your Apple ID, you can look it up.
  3. Enter your first name, last name, and email address. If you enter the wrong email address, you can try again with a different one.

(https://support.apple.com/en-ke/HT201354)


Then, reset the password : - https://support.apple.com/en-ke/HT201487


Good luck!

4 replies
Question marked as Best reply

Aug 24, 2019 3:57 AM in response to YuryRomanovich

Hello,

You can find you Apple ID :

  1. Go to your Apple ID account page and click Forgot Apple ID or password.
  2. When you're asked to enter your Apple ID, click If you forgot your Apple ID, you can look it up.
  3. Enter your first name, last name, and email address. If you enter the wrong email address, you can try again with a different one.

(https://support.apple.com/en-ke/HT201354)


Then, reset the password : - https://support.apple.com/en-ke/HT201487


Good luck!

forgot Apple ID password

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.