Request a refund

I accidentally purchased an itunes program, “better me, yearly” yesterday. I have an I touch iPad that I did not mean to place my finger on the iPad. I was not aware it was a fee subscription. Can I get a refund? I immediately tried to cancel the subscription but am not sure it was successful...please advise

Posted on Aug 24, 2019 3:35 AM

Reply
1 reply

Aug 24, 2019 3:52 AM in response to Bethmoffat2404

To cancel a subscription please see View, change, or cancel your subscriptions - Apple Support


Strictly speaking all purchases are final (after all, you can't very well return them): please see this page for information on requesting a refund: Request a refund for an App Store or iTunes Store purchase - Apple Support


However Apple have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: but please be aware that they are under no obligation to do so: go to iTunes Store - Contact Us - Official Apple Support


Alternatively go to the page suggested in the Help page linked to above: Report a Problem


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Request a refund

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.