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I cannot receive verification code on my new device

I can not receive verification code on my new device



[Re-Titled by Moderator]

iPhone 8

Posted on Aug 24, 2019 10:24 AM

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Question marked as Best reply

Posted on Aug 24, 2019 10:27 AM

Get a verification code and sign in with two-factor authentication

With two-factor authentication, you’ll need a verification code to sign in with your Apple ID on a new device or browser.


Whenever you sign in with your Apple ID on a new device or browser, you'll confirm your identity with your password plus a six-digit verification code. There are a few ways you can get a verification code. You can use the code displayed on your trusted device, get a text or phone call, or generate a code from your trusted device.

If you use iOS 11.3 or later on your iPhone, you might not need to enter a verification code. In some cases, your trusted phone number can be automatically verified in the background on your iPhone. It’s one less thing to do, and your account is still protected with two-factor authentication.

    


Use the code displayed on your trusted device

If you have a trusted device running iOS 9 and later or OS X El Capitan and later, the verification code is displayed automatically on your trusted devices.

  1. Sign in with your Apple ID and password on a new device or browser.
  2. Look for a sign in notification on any of your trusted devices.
  3. Tap Allow to receive your verification code.
  4. Enter the verification code on your other device to complete sign in.


2 replies
Question marked as Best reply

Aug 24, 2019 10:27 AM in response to durrell161

Get a verification code and sign in with two-factor authentication

With two-factor authentication, you’ll need a verification code to sign in with your Apple ID on a new device or browser.


Whenever you sign in with your Apple ID on a new device or browser, you'll confirm your identity with your password plus a six-digit verification code. There are a few ways you can get a verification code. You can use the code displayed on your trusted device, get a text or phone call, or generate a code from your trusted device.

If you use iOS 11.3 or later on your iPhone, you might not need to enter a verification code. In some cases, your trusted phone number can be automatically verified in the background on your iPhone. It’s one less thing to do, and your account is still protected with two-factor authentication.

    


Use the code displayed on your trusted device

If you have a trusted device running iOS 9 and later or OS X El Capitan and later, the verification code is displayed automatically on your trusted devices.

  1. Sign in with your Apple ID and password on a new device or browser.
  2. Look for a sign in notification on any of your trusted devices.
  3. Tap Allow to receive your verification code.
  4. Enter the verification code on your other device to complete sign in.


I cannot receive verification code on my new device

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