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Update payment details

Hi


I have replaced my debit card and need to update the same in apple account. However, when I enter the card details the card is rejected with the message “your payment method was declined. Please enter valid payment method information”. I have been using the new debit card for all my transactions without any hassle.


Thanks

iPhone XR

Posted on Aug 24, 2019 9:03 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 24, 2019 9:34 PM

If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store - https://support.apple.com/HT203005


This is the most direct method to contact Apple for media store support:

iTunes [Store] Support - Use this form for assistance with account and billing, code redemption, or purchase questions -->

https://www.apple.com/emea/support/itunes/contact.html


Use this method to get telephone support:

Contact Apple for support and service - "See a list of Apple phone numbers around the world."

https://support.apple.com/HT201232

1 reply
Question marked as Top-ranking reply

Aug 24, 2019 9:34 PM in response to hisham240

If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store - https://support.apple.com/HT203005


This is the most direct method to contact Apple for media store support:

iTunes [Store] Support - Use this form for assistance with account and billing, code redemption, or purchase questions -->

https://www.apple.com/emea/support/itunes/contact.html


Use this method to get telephone support:

Contact Apple for support and service - "See a list of Apple phone numbers around the world."

https://support.apple.com/HT201232

Update payment details

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