I am Danish and my girlfriend is Vietnamese. We try to do the familysharing from my account but since my girlfriend use vietnamese apple store and I use Danish it is not possible?
What do I do? So according to apple I can not have a foreigner as family member!?
You cannot have people from different countries in a Family Share. Assuming you both live in the same country, one or both of you should correct their account and put their real country on it : Change your Apple ID country or region - Apple Support
You cannot have people from different countries in a Family Share. Assuming you both live in the same country, one or both of you should correct their account and put their real country on it : Change your Apple ID country or region - Apple Support
to get support does not make sense!!
You no longer need support do you?
You have the answer, which, again, you don't like.
The limitation will not change. You can provide feedback to Apple, but no level of contact will change the situation.
Feedback for Apple goes here >>> http://www.apple.com/feedback/
It really doesn’t matter what any of our opinions are about this issue, yours included. Apple’s stores (iTunes, the Apple store, the iBook store) are not international and never have been. The stores are country or region specific. Copyright and software licensing is not governed by a global or universal systems of laws. So Apple requires that all family members in a family share must all use the same App, iTunes and iBook stores for sharing content. Even then, some store content cannot be shared using family sharing - almost certainly again because of some specifics in copyright law or IP licensing terms.
Remember, family sharing is not about sharing Apple’s own internal intellectual property. It’s about allowing Apple to allow family members to share IP owned by others - independent writers, developers, musicians. Since Apple doesn’t own the items you are sharing, they have to stay both within the law(s) of each country they do business in, as well as within the terms those independent people and companies impose on Apple to distribute their products and IP.
That you can not contact apple (one of the largest companys in the world) in other way than by phone is simply a dark pattern (The fact that someone sit and delete my post in here is a dark pattern)
There are multiple ways to contact Apple that don't require a phone, there is no mystical 'dark pattern'.
Familysharing is for family and it should not matter which country your family is from it is a disgrace.
Of course it matters and is obviously not a disgrace, there are multiple reasons (e.g. licensing, store content, payment method etc.) why you have to be in the same country and therefore using the same country's store.
I spend 3 hours yesterday going around i circles trying to contact apple.. finally I managed through twitter but it say nowhere to use twitter.
apps, payment etc. That is for all those reasons I do not change my store.. i am danish and my girlfriend is vietnamese.
It is not obvious that it is not possible.. i did not know until i tried. And i still do not accept the answer.. family sharing should be for family no matter what country.
Then you need to convince Apple to change their system for family sharing. iCloud storage sharing is part of family sharing and has the same basic requirements as any other aspect of family sharing. Nobody here can do anything about that.
There are no 'dark patterns', having to be in the same country makes sense. Change the country and billing address on your account to be your real address and you will be able to set up a Family Share - using the Danish store when you don't live there means that Apple could, and should, permanently disable your account.
Someone choose to report my post because of criticism against apple and it is simply not okay so here is the same post with some changes.
Denmark is my country and my billing address.. of course i will not change that .. i also use danish apps.
I am danish citizen and have danish adress, creditcard, passport.
That you can not contact apple (one of the largest companys in the world) in other way than by phone is simply a dark pattern (The fact that someone sit and delete my post in here is a dark pattern)
if you travel like me you do not put in your simcard to receive calls at 10$ pr minute... then you can not get in touch with apple support. So how do you get hold of apple support while on vacation?
Familysharing is for family and it should not matter which country your family is from it is a disgrace.
In the future I might end up with different phone but that does not change the fact that this is an apple community and the place to address problems like this. .. I am not the bad guy here!!
Apple is responsible for this limitation and maybe they are not away of this for the same reason this forum is here.
So to contact apple while on holiday .. one of the worlds biggest companys.
I would have to report different problems in hope to get a chat option.
just listen to it for a second!!!
apple support which is what people look for when the have a problem mention nothing about twitter.
Just the face that i could spend 3hours yesterday going in circles to get support does not make sense!!
I am not the bad guy here!!
Nobody has said you are. Neither are we, who you keep repeating yourself to, the bad guys.
You are shooting the messengers.
or the same reason this forum is here. this is an apple community and the place to address problems like this
Incorrect.
This community is not here for rants like yours. In fact, they are expressly forbidden. You agreed to these terms when you joined.
https://discussions.apple.com/terms
The community's mandate is to ask, and have answered, technical questions. You've asked your question and we have answered it.
You have made your point, We have made ours.
I do not care about the app store or purchases.
It is about the share of icloud.. under the menu icloud on ios.
My icloud storage that i paid for and the headline “family sharing” is blocked by some copyright law?!
I do not see the same problem with other cloud services?
I do not see the same problem with other cloud services?
Then perhaps you should use one of the other cloud services.
Apple's iCloud does not seem to have the features you want.
Why i can not have family in other countrys it makes no sense?
We both live in same country but because i live in vietnam does not mean i speak vietnamese or want to use vietnamese customer support or vietnamese account. I just want to use my family sharing with my girlfriend who happen to be vietnamese ... there must be some way to do this it makes no sense.
I tried to contact apple about this but i can not get in contact with apple since i can not use phone for support. I still look for the chat support but I simply can not find it ... i spend almost 3 hours today looking for apple chat.. it is shameful to be honest that apple uses dark patterns.
Apple doesn’t routinely monitor the discussions. These are mostly user to user discussions.
If you want to, you can send Apple feedback. They won't answer, but at least will know there is a problem or a suggestion for change. If enough people send feedback, it may get the problem/suggested change solved sooner.
For contacting Apple while on vacation.
Apple Support by e-mail or chat Work through the screens to get a chat option. You may need to pick a problem that is slightly different than yours to get a chat option.
Or fill out and submit this form. The form is for iTunes, but it will get passed to the ID Support section.
Family Sharing problems with foreign family members
