Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Not able to see photos from iphone when plugged into Mac and in the Photos App to import

I used to be able to plug my iphone into my Mac, Go to the Photos on my Mac, and import the photos I wanted. Now they do not show up. I have checked settings and cannot figure it out. I do not want to back up photos to the cloud as I do a hard drive back up of my Mac.

Posted on Aug 26, 2019 5:10 AM

Reply
Question marked as Best reply

Posted on Aug 26, 2019 7:33 AM

I have checked settings and cannot figure it out.

What are the settings > Your Name > iCloud Photos? Are all iCloud settings for Photos disabled in the iPhone?


Which version of iOS is running on the iPhone? Which version of MacOS X is running on your Mac?

If you are running iOS 11 or iOS on the Mac - what is the setting for "Settings > Camara > Formats"? Is it set to Most Compatible or High Efficiency?


1 reply
Question marked as Best reply

Aug 26, 2019 7:33 AM in response to kkeefe

I have checked settings and cannot figure it out.

What are the settings > Your Name > iCloud Photos? Are all iCloud settings for Photos disabled in the iPhone?


Which version of iOS is running on the iPhone? Which version of MacOS X is running on your Mac?

If you are running iOS 11 or iOS on the Mac - what is the setting for "Settings > Camara > Formats"? Is it set to Most Compatible or High Efficiency?


Not able to see photos from iphone when plugged into Mac and in the Photos App to import

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.