gifted song

i recently gifted an album to my friend but she hasn’t received it yet and i have no idea how/what to do someone help like where is she supposed to receive it on itunes or????

iPhone XR

Posted on Aug 26, 2019 5:51 AM

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Posted on Aug 26, 2019 6:39 AM

She would receive an email on the email account that you sent it to. If she's checked the spam folder as well as the inbox on the account see if you can resend it : Resend App Store & iTunes Gifts - Apple Support. If you can't, contact iTunes Support : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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Question marked as Top-ranking reply

Aug 26, 2019 6:39 AM in response to idktorrie

She would receive an email on the email account that you sent it to. If she's checked the spam folder as well as the inbox on the account see if you can resend it : Resend App Store & iTunes Gifts - Apple Support. If you can't, contact iTunes Support : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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gifted song

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