MacBook Air Mail

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Level 1

4 points

MacBook Air Mail

When I click on the mail app on my MacBook, It doesn't open. The word next to the apple in the top left changes to "Mailbox" but the app won't open. If I get a mail notification I can open it, but I can not go back and look at all of my mail. I can get to the mail via my iPhone or through google. I have tried restarting my laptop but it has not been working.

Posted on Aug 26, 2019 8:14 AM

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Answer 1

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Tesserax

Level 10

154,342 points

Aug 26, 2019 9:58 AM in response to lauren1235

Give the following a try:

Temporarily disconnect your Mac from the network. (Note: We don't want the Mail app to try to download messages for each of your accounts at this point.)
Launch the Mail app, and then, go to Mail > Preferences > Accounts > Account Information.
- Note: Of course this step, & the following steps, would assume that the Mail app will now launch when it didn't before
For each of your email accounts, disable the Enable this account option.
Close the Accounts pane, and then, close the Mail app.
Relaunch the Mail app, and then, reconnect your Mac to the network.
Return to Mail > Preferences > Accounts > Account Information, and then, re-enable one of your email accounts. Allow it to download any messages. It should be completed doing so when you see the Checking for Mail... disappear in the lower-left corner of the Mail app's window.
If successful, re-enable the next account and continue doing so one-at-a-time when successful.

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MacBook Air Mail

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