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Level 1

4 points

Contacts only partially syncing to my new phone

Hello,

Only about 30% of the contacts on my phone have synced to the new phone I got yesterday (XS Model.) Does anyone know how to get ALL of my contacts to sync to me new phone?

Thanks!

iPhone XS

Posted on Aug 26, 2019 9:15 AM

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2 replies

ProustGiulio

Level 10

208,169 points

Aug 26, 2019 9:23 AM in response to kacey50

Did you sync contacts on the old device to iCloud? Should be this case, accessing iCloud with the new XS using the same Apple ID, contacts should be synced back again. Check (in the new device): Settings>yourname>iCloud>Contacts (should be enabled - green).

Shouldn't be this case, how did you transfer your data from the old iPhone to the new one?

Regards

Giulio

Aug 26, 2019 9:25 AM in response to kacey50

Probably you had contacts stored with multiple email accounts. Add the accounts that you had in your previous iPhones. See the pic below.

Contacts only partially syncing to my new phone