You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

bought ipad

i bought second hand ipad but dont have activationlock id and password i cant find last owner what can i doing for open my ipad?

Posted on Aug 26, 2019 12:04 PM

Reply
4 replies

Aug 26, 2019 12:39 PM in response to pourpourmusic

If you are trying to activate an iPad or iPhone and it is asking for a previous owners Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. You must contact the previous owner to get permission to use the device. If you cannot contact the previous owner return the device to where you bought it and demand a refund. You will never be able to activate the device and no one can help you do it.

bought ipad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.