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Level 1

4 points

Payment method

I can’t seem to change/update my payment method. The old card was lost therefore I cannot give the verification code and apple will not allow me to delete the card and add my new one

iPhone XR

Posted on Aug 26, 2019 12:29 PM

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iAwwad

Level 2

308 points

Posted on Aug 26, 2019 12:31 PM

Hello Shana,

Did you try to follow the steps in this article https://support.apple.com/en-us/HT201266

If yes, what error do you get?

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Payment method

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