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Level 1

5 points

ITunes Store

I can’t connect to iTunes Store using my iPhone 6s.it is updated to 12.4 and I tried troubleshooting but still not working

Posted on Aug 27, 2019 5:24 AM

Top-ranking reply

Level 10

684,681 points

Posted on Aug 27, 2019 7:47 AM

Do you have access to another WiFi network where you can try? That has worked for several people.

Try a restart.

Try a forced restart.

If necessary

Do a backup and try a factory reset. Then restore from your backup.

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