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I cloud payment storage information

I received a notification on my I pad that my iCloud storage payment could not be processed and I needed to update my payment information. I have tried to but something isn’t right. Help

iPhone XR

Posted on Aug 27, 2019 6:07 AM

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Question marked as Top-ranking reply

Posted on Aug 28, 2019 6:06 AM

Hello jerryvap,


Thank you for using Apple Support Communities!


I understand from your post that you received a message that your iCloud storage payment cannot be processed. While you have tried updating your payment information it is not working. What happens when you update your payment method? Do you receive an error message? If so, what is the exact error message?


The following article will provide you with a few different ways you can update your payment method which you may find helpful:


Change, add, or remove Apple ID payment methods - Apple Support


Best Regards.

1 reply
Question marked as Top-ranking reply

Aug 28, 2019 6:06 AM in response to jerryvap

Hello jerryvap,


Thank you for using Apple Support Communities!


I understand from your post that you received a message that your iCloud storage payment cannot be processed. While you have tried updating your payment information it is not working. What happens when you update your payment method? Do you receive an error message? If so, what is the exact error message?


The following article will provide you with a few different ways you can update your payment method which you may find helpful:


Change, add, or remove Apple ID payment methods - Apple Support


Best Regards.

I cloud payment storage information

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