someone is stealing my apple id and the password can you please help with this kind of problem because the person is using my credit card to do some purchases..i enclose the email that the person send to me as if the email is from Apple.
iPhone 8 Plus
Its a scam. The email is not from Apple, but from scammers. They are trying to get your details. Apple will never send attachments in any emails they send you. much less in iTunes store receipts.
Report the email to reportphishing@apple.com, and see here for more details: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support
Its a scam. The email is not from Apple, but from scammers. They are trying to get your details. Apple will never send attachments in any emails they send you. much less in iTunes store receipts.
Report the email to reportphishing@apple.com, and see here for more details: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support
Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .
The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.
Apple ID
