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saul287 Author

Level 1

4 points

When tried to update my apps a box pops up saying "this discounted price is only available to customers who own a previous version of this item."

I've been trying to update my apps on my iPhone however when i do a box pops up saying "this discounted price is only available to customers who own a previous version of this item. To purchase this item at full price, click buy." None of he apps i own cost me anything to download and when i do press buy the box will continuously appear and disappear.

[Re-Titled by Moderator]

iPhone XR

Posted on Aug 27, 2019 8:16 AM

Top-ranking reply

KiltedTim

Level 10

203,434 points

Posted on Aug 27, 2019 8:19 AM

Contact iTunes support directly.

This isn't a problem with your phone. Something is wrong on the back end.

We've been seeing sporadic reports of this here for about a week now.

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When tried to update my apps a box pops up saying "this discounted price is only available to customers who own a previous version of this item."

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