mail just says connecting

This morning my mail program stopped receiving or sending mail. If I close mail and reopen I have new messages, but can't send any messages. All my settings are the same, I didn't change anything.


MacBook

Posted on Aug 27, 2019 1:59 PM

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Question marked as Top-ranking reply

Posted on Aug 28, 2019 2:09 PM

Hi bobuddysmom,


Welcome to Apple Support Communities. I understand you're unable to send emails in the Mail app on your Mac. I'll be happy to help and point you in the right direction.


With the inability to send emails in the Mail app, I recommend following the steps in this helpful article: If you can’t send or receive email on your Mac In addition, you'll want to use Mail Connection Doctor on your Mac to learn more about the issue you're experiencing. Mail Connection Doctor checks the status of your Internet connection and each of your email accounts with additional details. Here's more information about Mail Connection Doctor: Use Mail Connection Doctor


Cheers!

1 reply
Question marked as Top-ranking reply

Aug 28, 2019 2:09 PM in response to bobuddysmom

Hi bobuddysmom,


Welcome to Apple Support Communities. I understand you're unable to send emails in the Mail app on your Mac. I'll be happy to help and point you in the right direction.


With the inability to send emails in the Mail app, I recommend following the steps in this helpful article: If you can’t send or receive email on your Mac In addition, you'll want to use Mail Connection Doctor on your Mac to learn more about the issue you're experiencing. Mail Connection Doctor checks the status of your Internet connection and each of your email accounts with additional details. Here's more information about Mail Connection Doctor: Use Mail Connection Doctor


Cheers!

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mail just says connecting

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