Itunes
I recently purchased music that appeared in my downloads but now it has disappeared. I have the receipt
for purchase but the album is not in my downloads .
iPhone 6s
Question marked as
User profile for user:
CarlAVII
User level:
Community Specialist
Hi, Sandjia,
Thanks for dropping by the Apple Support Communities. I understand from your post that you recently made a music purchase in the iTunes Store, but do not currently see it in your purchase history. I would be happy to help!
Based on the information you provided, I would recommend checking out the information outlined in the Apple Support article Redownload apps, music, movies, TV shows, and books from the App Store, iTunes Store, and Apple Books - Apple Support.
Specifically, see the information under "More about redownloading purchases", which has the following to say about not seeing purchases:
"
- If you can't find an item that you want to redownload, check your purchase history to make sure that you purchased it with the Apple ID that you're signed in with. If not, sign in with a different Apple ID.
- If you don't see items in your purchase history on other Apple IDs, check to see if the purchases are hidden. If your purchases are hidden, you might not see them even after you follow the steps in this article. Learn how to redownload hidden apps or unhide music, movies, TV shows, books and audiobooks."
Have a wonderful day.