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Level 1

8 points

iPhone screen unresponsive

screen on iPhone 7 is unresponsive to touch. Have tried resetting by turning off with buttons. That did not correct the problem. How to address?

Posted on Aug 28, 2019 5:31 AM

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Level 10

125,941 points

Posted on Aug 28, 2019 5:32 AM

You take the device to Apple and ask them to examine it.

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