How do I get my macbook itunes 12.8 to recognize my ipod?

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Level 1

8 points

How do I get my macbook itunes 12.8 to recognize my ipod?

My Itunes 12.8.150 won't recognize my ipod - first time this has happened, have tried 3 different plugs, says "because an invalid response was received from the device."

Thanks

Posted on Aug 28, 2019 1:17 PM

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Answer 1

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keltoid15 Author

Level 1

8 points

Aug 28, 2019 2:56 PM in response to turingtest2

thanks for your quick response -- I'm using High Sierra - but I did finally figure it out, if anyone else has this question.

I tried going thru Itunes to update but couldn't find where, so I went online and found the latest update 12.8.3 and downloaded it and installed it -- then it recognized my Ipod touch. :)

Thanks turingtest2

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