Data Recovery

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Level 1

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Data Recovery

How can I get into my iPad to recover my data, when I get this message after typing in my passcode? “Data recovery cannot be completed” “please restore your iPad from backup”

Posted on Aug 28, 2019 6:31 PM

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Answer 1

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lobsterghost1

Level 10

148,238 points

Aug 28, 2019 7:23 PM in response to Elsa1007

I'd say you need to do what your iPad is telling you to do, which is to restore it from backup.

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

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Answer 2

Elsa1007 Author

Level 1

9 points

Aug 29, 2019 7:46 AM in response to lobsterghost1

Thank you for your response but it will not let me get past this page. I already tried backing up to iTunes and nothing happens.

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Answer 3

Aug 29, 2019 7:52 AM in response to Elsa1007

Then contact Apple Support for assistance. You can schedule an appointment to your Apple Store Genius Bar or even use the Contact Support button at the top of this page.

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Data Recovery

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