Announcement: Announcing the newest addition to Apple Support Communities, Apple Arcade!

If you have a question or knowledge to share with the community, we want to hear from you.

Announcement: Update to iOS 13

Get a whole new look with Dark Mode and a redesigned Photos app. Get iOS 13.

Question:

Question: my cbs app is crashing every 10 minutes since the last update??? 8/28/19

my cbs app is crashing every 10 minutes since the last update??? 8/28/19

iPad Pro 11-inch Wi-Fi, Cellular

Posted on

Reply

Aug 29, 2019 6:45 AM in response to citygirl319 In response to citygirl319

Have you tried the hard reset procedure for the new 2018 iPad Pro


1, Press and Release the Volume Up button.


2. Then immediately Press and Release the Volume Down button.


3. Then, Press and Hold the Power Button at the top.

You will see the Slide to Power off button, but keep on holding down the Power Button until you see the Apple logo, then let it go.


Once you have performed all the steps, wait for a few seconds and your 2018 iPad Pro will boot up completely to the iPad Pro’s Lock screen.



Good Luck!


Aug 29, 2019 6:45 AM

Reply Helpful

Sep 11, 2019 4:37 PM in response to citygirl319 In response to citygirl319

I am having the same issue with cbs crashing and I have been communicating with them for about a month now if not more and all they say is to keep deleting the app and updating it. I have done that so many times and it does not work. I am paying for all access too so I am not happy about it not working. I am about to cancel it.

Sep 11, 2019 4:37 PM

Reply Helpful
User profile for user: citygirl319

Question: my cbs app is crashing every 10 minutes since the last update??? 8/28/19