update payment on itunes

Hello, I have changed my credit card, and need to update payment method on itunes from my desktop. If I choose to edit the payment, I cannot change the number of the card. If I try to remove it, I am told I cannot because I have a subscription. How can I solve this? thank you!

Posted on Aug 30, 2019 2:22 AM

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Posted on Aug 30, 2019 2:51 AM

Try adding the new card and removing the old one via https://appleid.apple.com/account/manage


If that also doesn't work contact iTunes Support and see if they can help you do it :  http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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Question marked as Top-ranking reply

Aug 30, 2019 2:51 AM in response to GIGA82

Try adding the new card and removing the old one via https://appleid.apple.com/account/manage


If that also doesn't work contact iTunes Support and see if they can help you do it :  http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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update payment on itunes

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