You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why does user login has a spinning wheel?

Trying to login to my account but I can’t get past the login screen after I enter username and password. I am the only user as admin.

MacBook

Posted on Aug 30, 2019 8:33 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 30, 2019 10:45 AM

Does the computer finish the start sequence? Do you get the same thing if you boot into the Safe Mode?


Safe Mode - About


You may need to reinstall the OS. If possible, do a backup, preferable 2 separate ones on 2 drives. Boot to the Recovery Volume (command - R on a restart or hold down the option/alt key during a restart and select Recovery Volume). Run Disk Utility and select First Aid. Then re-install the OS.


Reinstall from macOS Recovery


OS X Recovery

1 reply
Question marked as Top-ranking reply

Aug 30, 2019 10:45 AM in response to Onthewall12

Does the computer finish the start sequence? Do you get the same thing if you boot into the Safe Mode?


Safe Mode - About


You may need to reinstall the OS. If possible, do a backup, preferable 2 separate ones on 2 drives. Boot to the Recovery Volume (command - R on a restart or hold down the option/alt key during a restart and select Recovery Volume). Run Disk Utility and select First Aid. Then re-install the OS.


Reinstall from macOS Recovery


OS X Recovery

Why does user login has a spinning wheel?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.