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Commencement Author

Level 1

9 points

I forced off my iPhone 5c. My screen is black with the apple logo but will not start up.

My iPhone 5c is frozen and won't start up

Posted on Aug 30, 2019 4:23 PM

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Best reply

Level 10

124,145 points

Posted on Aug 30, 2019 4:27 PM

See if this helps: https://support.apple.com/en-gb/HT201412

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Best reply

Level 10

124,145 points

Aug 30, 2019 4:27 PM in response to Commencement

See if this helps: https://support.apple.com/en-gb/HT201412

Reply

I forced off my iPhone 5c. My screen is black with the apple logo but will not start up.

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