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wallace4usc Author

Level 1

12 points

i keep getting "there was an error connecting to the apple id server"

how to fix this

iPhone 6

Posted on Aug 31, 2019 7:56 AM

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Level 10

684,045 points

Posted on Aug 31, 2019 8:15 AM

Do you have access to another WiFi network where you can try? That has worked for several people.

Try a restart.

Restart your iPhone, iPad, or iPod touch

Try a forced restart.

If necessary

Do a backup and try a factory reset. Then restore from your backup.

Restore to Factory setting

Backup - Restore your device from an iCloud or iTunes backup

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Best reply

Level 10

684,045 points

Aug 31, 2019 8:15 AM in response to wallace4usc

Do you have access to another WiFi network where you can try? That has worked for several people.

Try a restart.

Restart your iPhone, iPad, or iPod touch

Try a forced restart.

If necessary

Do a backup and try a factory reset. Then restore from your backup.

Restore to Factory setting

Backup - Restore your device from an iCloud or iTunes backup

Reply

i keep getting "there was an error connecting to the apple id server"

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