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Cannot Reset Security Questions

When trying to reset secutiry questions for Apple ID on web I receive the following message: "We don’t have sufficient information to reset your security questions." Please assist


Posted on Aug 31, 2019 12:08 PM

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Posted on Aug 31, 2019 12:20 PM

contact Apple ID Support.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  



1 reply
Question marked as Best reply

Aug 31, 2019 12:20 PM in response to GR2406

contact Apple ID Support.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  



Cannot Reset Security Questions

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